REFUND & CANCELLATION POLICY
- Ticket cancellations are permitted up to 2 days prior to visit but not on the day of visit. Cancellation can be made by contacting our customer support via phone.
- Customers must provide booking details and the reason for cancellation/refund request.
- Refunds made will be processed within 2-3 business days from the date of cancellation approval.
- Cancellations made on the day of visit are not eligible for refund.
- In the event of the theme park closed due to unforeseen circumstances, visitors will get full refund.
- Refund will not be issued for reasons other than those specified in this policy.
- Re-scheduling the visit may be requested within a specific time frame. Rescheduling requests will be accommodated, subject to availability.